Thursday, 24 January 2013

Tool for telemarketing representative


The key goals of a Telemarketing Representative are listed below:


  • Follow script to determine customer needs and interest in scheduling an appointment. 
  • Confirm appointments scheduled by email or a follow up call. 
  • Track outcome of appointments scheduled. 
  • Respond appropriately (rebuttal) to soft objections or concerns from customer. 
  • Must meet and maintain performance standards without compromising quality/confirmation requirements.

How MY SALES DIALER Can Help?

Gain an essential new personal productivity tool
  • Get daily leads and share updates with the Team Leader/Manager.
  • Ability to make 100s of calls with one touch of a button without punching in any phone number.
  • Liberty of working from any time, any where.
  • Ability to send E-mails and Messages anytime, anywhere.
  • Performance updates to the Team Lead/manager.
  • Be more productive on your terms - wherever, whenever.  Never be away from your customer
  • Works the way you want it to work – the familiar look & feel of Dynamics CRM as a native application on your mobile device
  • More customer-facing time, less time on administrative tasks
  • Complete key business processes while in the field
  • Eliminate the need to return to the office at end of day to enter updates into the CRM system
  • Make better use of downtime
  • Be armed with real-time information prior to and during a customer visit such as account details, maintenance contracts, support history, current outstanding support incidents, product information, pricing and offers
  • Take immediate action – initiate orders, schedule or escalate service calls for customers while you meet with them, and update your sales forecast
  • Gain confidence with a best-in-class enterprise mobile CRM infrastructure that is adaptive, secure, easily managed, rapidly deployed and cost-effective

visit our website www.mysalesdialer.com for more details.
See MY SALES DIALER in action by viewing a product demo
Register on on our website and Start a FREE TRAIL.
To know how to use it please click here or watch working demo.
Share this tools with your Telemarketing representatives.

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